| 23 May 2022 |
|  j4m3s changed their display name from j4m3s to tototo. | 15:58:08 |
| j4m3s changed their display name from tototo to j4m3s. | 15:59:08 |
| 28 May 2022 |
|  Jörg Thalheim changed their display name from Mic92 to Mic92 (Old). | 10:26:14 |
| Jörg Thalheim left the room. | 11:12:55 |
| 5 Jun 2022 |
 Winter (she/her) | Anyone have any idea why I'd be getting logged out from this Element instance every few weeks-ish? | 01:34:28 |
| 9 Jun 2022 |
| Winter (she/her) | andi-: Did you happen to clear history at some point in the past few months? I lost a bunch of DMs for example. | 12:54:06 |
 Andreas Rammhold | nope | 12:54:26 |
| Andreas Rammhold | The server purges channels that has nobody in them every once in a while. As long as you are in your DMs you should have access. | 12:54:54 |
| Winter (she/her) | nope, i lost like, all my DMs :/ | 12:59:19 |
| Winter (she/her) | there was also an error while viewing one of the DMs that suffered this fate, that may shed some light onto something? "Tried to load a specific point in this room's timeline, but you do not have permission to view the message in question." | 13:32:43 |
| Winter (she/her) | a new room had to be made entirely :/ | 13:33:03 |
| Winter (she/her) | andi-: apologies for poking again, but is there any way you could like, go back and see how this could've possibly happened somehow? if not that's fine, this is just a bit concerning and i hope it doesn't happen again. thanks! | 15:01:28 |
| 16 Jul 2022 |
|  @squalus:nixos.dev joined the room. | 17:41:16 |
| 31 Jul 2022 |
|  dusk changed their profile picture. | 13:35:00 |
| 3 Aug 2022 |
 lassulus | for some weird reason all profile pictures disappeared | 08:13:39 |
| lassulus | or maybe it's just me | 08:13:58 |
| Andreas Rammhold | Interesting. I updated the server yesterday. | 11:59:57 |
| Andreas Rammhold | To this supposedly stable NixOS (very experimental distro, not sure if you heard of it ;-)) | 12:00:16 |
| Andreas Rammhold | It certainly logs a ton about remote media fetching | 12:02:00 |
| Andreas Rammhold | I'll try to give this a closer look in the evening. | 12:03:39 |
| 15 Aug 2022 |
 aciceri | same problem here | 10:11:38 |
 andi- | mhmm | 10:13:04 |
| andi- | I'll give this another look. Kinda busy these days :( | 10:13:16 |
| andi- | [pid 2176054] mkdir("/persist/synapse/media_store/remote_content/matrix.org/GA/IC", 0777) = 0
[pid 2176054] openat(AT_FDCWD, "/persist/synapse/media_store/remote_content/matrix.org/GA/IC/QcaoFfMrZVjPzVMmGdMS", O_WRONLY|O_CREAT|O_TRUNC|O_CLOEXEC, 0666) = 220
[pid 2176054] close(220) = 0
[pid 2176054] unlink("/persist/synapse/media_store/remote_content/matrix.org/GA/IC/QcaoFfMrZVjPzVMmGdMS") = 0
It tries to create the thumbnails whenever you request them. Then for some reason unlinks them. The log isn't really helpful :/
| 13:16:47 |
| andi- | Retrival seems to work just fine..
download/kack.it/lhUtWiwebKiPYXZCWEpPBglQ?allow_remote=false
Aug 15 13:20:35 matrix synapse[2176054]: synapse.http.server: [GET-5857] <XForwardedForRequest at 0x7fa72ec4fc10 method='GET' uri='/_matrix/media/r0/thumbnail/kack.it/lhUtWiwebKiPYXZ
CWEpPBglQ?width=100&height=100&method=crop' clientproto='HTTP/1.0' site='8448'> SynapseError: 404 - Not found
Aug 15 13:20:35 matrix synapse[2176054]: synapse.access.http.8448: [GET-5857] ..... - 8448 - {None} Processed request: 0.076sec/0.001sec (0.008sec, 0.001sec) (0.003sec/0.003sec/3) 45
B 404 "GET /_matrix/media/r0/thumbnail/kack.it/lhUtWiwebKiPYXZCWEpPBglQ?width=100&height=100&method=crop HTTP/1.0" "Mozilla/5.0 (X11; Linux x86_64; rv:103.0) Gecko/20100101 Firefox/1
03.0" [0 dbevts]
| 13:21:45 |
| andi- | Just whatever it does to the thumbnails afterwards (maybe the cropping?!?) doesn't work | 13:22:10 |
| Andreas Rammhold | Hah, the config has "dynamic_thumbnails = false". .. lets see if toggling this fixes it | 13:23:06 |
| andi- | Nope :( | 13:25:10 |
| andi- | Sorry for all the restart of the service... binary search through the call stack :| | 14:10:37 |
| Andreas Rammhold | Aug 15 15:18:48 matrix synapse[2181664]: synapse.rest.media.v1.thumbnail_resource: [GET-24790] Retrieving remote media info
Aug 15 15:18:49 matrix synapse[2181664]: synapse.http.matrixfederationclient: [GET-24790] {GET-O-27641} [matrix.org] Completed: 200 OK [104209 bytes] GET matrix://matrix.org/_matrix/media/r0/download/matrix.org/srlqxFAKBkrEcrXIZfXemWPp?allow_remote=false
Aug 15 15:18:49 matrix synapse[2181664]: synapse.rest.media.v1.thumbnail_resource: [GET-24790] Failed to retrieve remote media info: 404: Not found
Added a bunch of logging and apparently it doesn't reach out to the remote server but fails to find it locally. Perhaps the database think it still has a copy but there isn't one.. Will continue later.
| 15:19:42 |
