Zulip setup coordination | 98 Members | |
| Coordination to setup https://nixpkgs.zulipchat.com/, see https://github.com/NixOS/foundation/issues/143 | 32 Servers |
| Sender | Message | Time |
|---|---|---|
| 10 Mar 2024 | ||
I sympathize with you all as well though, being on-call 24-7 every day isn't a healthy mindset. It would be awesome of the Nix community could self-correct blatantly poor behavior of individuals. I just think that currently there hass been too much reliance on the moderation team to be the first responders in every situation. | 04:07:29 | |
Sure the community matters a lot me both as a person and contributor. I would love to be able to participate in trying to make this a better platform for everyone. | 04:08:28 | |
| one thing I'm confused about, here, is that the suggested way of operating is exactly what happened in at least two of the cases I know about, and ones where it hasn't, I don't know about | 04:09:08 | |
| (1) talk+de-escalate (2) put on timeout | 04:09:37 | |
| * in order, (1) talk+de-escalate (2) put on timeout | 04:09:45 | |
*
Yea, I guess that is the major shift in perspective. Not having a moderation action be some scarlet letter, but rather a situational tool for community de-escalation. | 04:09:51 | |
| * one thing I'm confused about, here, is that the suggested way of operating is exactly what happened in at least two of the cases I know about, and ones where I don't know it has, I don't know about | 04:13:30 | |
| Some of your ideas about cooldown periods are more or less how I've seen the mod team do things in Discourse. I think we're limited a bit more in Matrix, where our tools don't let us put a room on ice the same way we can impose posting rate limits or close threads in Discourse. Banning individual users in Matrix is often less than ideal because unbanned users can pile on in the meantime while we're trying to deescalate, and playing whack-a-mole with everyone in the room can distract from the more important task. But if we had the tech to do things here the way we do it on Discourse, I think it'd be better. | 04:18:19 | |
| 04:20:50 | |
*
I wasn't there in real time, but looking back through the logs this is something that I would say I saw happening, directed at you. You didn't take it well. How do you think this sort of self-correction ought to happen differently? | 04:20:56 | |
I would also say that I was pretty defensive yesterday as there was ~6 individuals which were acting as unified front in opposition to my viewpoints or person. tomberek I think was helpful in many regards, but the events transpired over many hours. Obviously he couldn't be a mediating presence for all of that period of time.
Not sure, I keep mixing the present with some hypothetical future which may never come in terms of a "self-correcting" community. | 04:36:18 | |
Not sure how to solve that, it is a pretty annoying tooling problem. | 04:37:01 | |
Absolutely | 04:37:21 | |
| Dogpiles suck, I get it. I think that speaks to how difficult it can be to re-establish civility without the vox moderatoris. | 04:38:45 | |
| The suggestion was "lighter, but more often and fairly applied". The idea seems to be that by having less stigma in the seriousness of such things that it becomes easier for everyone to see that it is being fairly applied in public. This is opposed to the current situation where the initial contact is done privately and out-of-band and only becomes serious based on the result of those private conversations. This is tough to do well. Because that slap on the wrist approach can also turn into an escalation. It means less privacy for people. And it is public, creating even more scrutiny and commentary. I am not yet convinced this would end up working out well in our current situation, I am uncertain. On the other hand, I do not like the impression that the actual transgression often is not public, but with mod team interactions. More than a few times it was said (paraphrased) "we contact the individual and proceed based on their response". This is dangerous because the real crux of the matter is hidden and allows for duplicitous people to abuse the system by acting differently behind closed doors. I hope it is fair to summarize that the underlying meta-issue is that there is less trust in the mod team than is ideal. (piegames mentioned this above as well, in how this limits their possible actions). The foward-facing question is how to create/restore that trust. - What actions would increase trust? - What actions would decrease it? | 05:25:50 | |
| Yeah, a technical tool to enforce thread timeouts via message deletion plus a short muting does feel like it would be nice… | 09:02:03 | |
| I just want to note that some form of heated discussion is a natural thing, and in my opinion it would make things worse if that would not be possible anymore. At some point you have to accept that in a room with 99 people you might get at least a few that will voice their opinion out of the blue, even when initially not participating. Also dogpiling is in my opinion very far from what happened here. I saw it as people having strong opinions, but still acting in a fairly civil manner. Certainly far enough from a definition of dogpiling: "Dogpiling, or dog-piling is a form of online harassment or online abuse characterized by having groups of harassers target the same victim." | 09:10:59 | |
| 13:01:27 | ||
| I'm not going to fully respond to this to avoid a flare up. Just because your perception of the events don't align the definition of dogpile, doesn't mean that there was an atmosphere where I wasn't in a position to defense myself. If I were to say:
How would you respond? Would you feel like you're being attacked? I don't actually want a response, the fight is over. I just want people to be open to the idea that the discourse went way off into an unproductive manner. And there was seemingly little push back to the aggression (even from mods), which is the more concerning part for me. | 15:45:05 | |
| * I'm not going to fully respond to this to avoid a flare up. Just because your perception of the events don't align the definition of dogpile, doesn't mean that there was an atmosphere where I wasn't in a position to defend myself. If I were to say:
How would you respond? Would you feel like you're being attacked? I don't actually want a response, the fight is over. I just want people to be open to the idea that the discourse went way off into an unproductive manner. And there was seemingly little push back to the aggression (even from mods), which is the more concerning part for me. | 15:45:21 | |
| * I'm not going to fully respond to this to avoid a flare up. Just because your perception of the events don't align the definition of dogpile, doesn't mean that there was an atmosphere where I wasn't in a position to defend myself. If I were to say (quoting from here):
How would you respond? Would you feel like you're being attacked? I don't actually want a response, the fight is over. I just want people to be open to the idea that the discourse went way off into an unproductive manner. And there was seemingly little push back to the aggression (even from mods), which is the more concerning part for me. | 15:49:57 | |
| * I'm not going to fully respond to this to avoid a flare up. Just because your perception of the events don't align the definition of dogpile, doesn't mean that there was an atmosphere where I wasn't in a position to defend myself. If I were to say (quoting from here):
How would you respond? Would you feel like you're being attacked? I don't actually want a response, the fight is over. I just want people to be open to the idea that the discourse went way off into an uncivil and unproductive manner. And there was seemingly little push back to the aggression (even from mods), which is the more concerning part for me. | 16:02:17 | |
| It is of course never a good thing if people feel like there is an atmosphere where people feel like they aren't in a position to defend themselves. Yet, I think the reality is that in a room that is about policy with a hundred people you should kind of expect the possibility of 5% of the people not agreeing with you to the point they come across as frustrated, and use language that reflects that. The utopia you seem to be envisioning is one where everyone agrees with you (or at least doesn't oppose). There is never a CoC that encompasses everything. It is a guideline, not law. That means that it is up to interpretation by people that have to enforce it. So please if there is a concrete actionable thing the mods can take action on, feel free to discuss it. But I'm getting mightily tired of these vague issues and blaming the mods for their suposed non-action. They are doing unthankful energy draining work. I hope we can give them some breathing room so they can spend their precious volunteer time & energy on actionable things. Like creating a space where minorities feel safe, as they themselves have indicated numerous times, with actionable proposals. | 16:15:24 | |
I'm not going to play a numbers game. But that's a gross underestimation of active participants.
Yea, I was frustrated too. The CoC is pretty clear about acceptable inter-personal behavior, and how one should conduct themselves. Our current state of affairs are:
We essentially have an environment where the marginalized have no voice without involving the moderation team. And when action is taken, there's a big blast radius. | 16:43:47 | |
Just using what you wrote yourself up above "there was ~6 individuals which were acting as unified front in opposition to my viewpoints or person." And I'm fairly done with interacting here, but there are so many hypocritical messages by now, it almost becomes satire. The marginalized tried to create an RFC (probably the most difficult thing one can do within the Nix community, for a multitude of reasons) that you yourself seem to oppose. Anyways, I'm going to quit because my point is fairly clear by now. All other attempts would just be rehashing what is already written. I implore you to do the same, or come with something actionable. | 16:57:53 | |
| Since this is a governance channel, looking back, I don't think this was the right place to broach this topic. This is a team specific issue. If you have grievances or uncertainties with a team, the best is to first go talk to them directly. Please be polite, address one topic at the same time, and avoid having multiple voices pile onto the same topic. The goal should be to try to find a common ground and try to provide constructive feedback instead of telling them what to do. Each team is composed of volunteers that are trying the best they can. In this case, #moderation:nixos.org is the best point of contact. Each team has the authority to handle their area how they best see fit. In this case, it's up to the moderation team to decide what they want to do with this feedback. If you exhausted all possibilities, the foundation can be used as a fallback to unblock situations. But please only use this as a last resort. Enough energy has been spent on this topic so please all take a step back. | 16:58:20 | |
| 17:17:14 | ||
| 17:17:15 | ||
In reply to @jonringer:matrix.org The fact that you see this as people being "against" you makes me wonder if spending that time discussing with you was worth it, tbh. IMO when discussions are seen as adversarial they have already failed their purpose. Because this means that changing one's opinion implies that one "lost" the discussion. I discuss to explain my view of things, and I do not want you to agree with me. I just want you to understand me. I feel like I understand you a lot better now, so at least in that direction this was not in vein. | 20:38:40 | |
Please look at joepie's comments and the lack of anyone trying to keep the language civil. The thread evovlved over the course hours, there was long periods of it being civil. And a long tail of it not.
These unresolved issues have largely kept me from feeling welcome in the Nix Community for 2+ years. And I'm likely not the only one.
I felt it was productive up until joepie started verbally harassing me in the thread. I think generalizing the discussion to just certain portions where it diverted (through some fault of my own) way off course, was not productive. I agree.
I'm trying; online, text-only, is a poor median of exchange. There's much more nuance than can be expressed in prose alone.
I would love an in-person call with moderation time. I think the discourse of the past through days has really distilled why I've had this looming cognitive dissonance for a long time. I'm not going to be the last person to "love Nix, but concerned about how the community treats some members" | 21:26:13 | |