24 Nov 2021 |
joepie91 🏳️🌈 | oh, they are not, that is why we have so many moderation issues in tech | 10:46:16 |
joepie91 🏳️🌈 | it's not a part of the culture, yet | 10:46:22 |
joepie91 🏳️🌈 | in the same way that 'communication' in general isn't | 10:46:30 |
@zimbatm:numtide.com | it's because the value is not immediately apparent | 10:46:51 |
joepie91 🏳️🌈 | that is probably a part of it, but there's another factor that I think should not be underestimated: the amount of people who went into computers because "computers are much easier to deal with than people" | 10:47:23 |
@zimbatm:numtide.com | I think we can get quite far by setting up a team and try some of these things out, without the enforcement side | 10:47:24 |
@zimbatm:numtide.com | I'm definitely one of those people :) | 10:47:47 |
@zimbatm:numtide.com | * I think we can get quite far by setting up a team and try some of these things out, without the enforcement side (not saying we don't need the RFC) | 10:48:20 |
joepie91 🏳️🌈 | many people in tech communities are, but that has also shaped the culture around tech to consider 'dealing with humans' optional, which has a lot of ramifications not just in terms of moderation, but also project management, etc. | 10:48:23 |
@zimbatm:numtide.com | a good example of this is the decision-making process in the Nix community, for technical things | 10:49:41 |
@zimbatm:numtide.com | I noticed that things tend to be worked on alone | 10:50:10 |
@zimbatm:numtide.com | it works fine for package bumps | 10:50:21 |
@zimbatm:numtide.com | when the topic gets too large, we often end in decision-paralysis | 10:50:41 |
joepie91 🏳️🌈 | yeah | 10:50:54 |
@zimbatm:numtide.com | typically what happens is that there is a lot of armchair commenting happening, and that one alone person gets discouraged | 10:51:22 |
joepie91 🏳️🌈 | right, because we don't really have constructive collaboration structures in place | 10:51:41 |
@zimbatm:numtide.com | this is one of the biggest problems of the Nix community, in my view | 10:52:28 |
joepie91 🏳️🌈 | it's a part of why I think we should expect people to learn about communication and community management, despite that not being the dominant culture | 10:52:31 |
@zimbatm:numtide.com | it leads to a lot of burn outs | 10:52:46 |
joepie91 🏳️🌈 | it's simply necessary to keep the project healthy | 10:52:47 |
@zimbatm:numtide.com | but that feels almost separate to moderation | 10:53:15 |
joepie91 🏳️🌈 | well, that depends | 10:53:24 |
joepie91 🏳️🌈 | it is separate from punitive moderation, for sure, but that is not really the priority that we are going for here | 10:53:38 |
@zimbatm:numtide.com | that's the thing I was wondering about | 10:53:52 |
@zimbatm:numtide.com | what if mediation and moderation were separate teams | 10:54:04 |
joepie91 🏳️🌈 | but constructive moderation, in terms of de-escalation and mediation and constructive feedback and such, overlaps very strongly with project management concerns | 10:54:10 |
@zimbatm:numtide.com | I'm not sure how people take the feedback from somebody that can ban them | 10:54:35 |
@zimbatm:numtide.com | of course they might decide not to listen, which is why banning is requested as a tool | 10:55:19 |
joepie91 🏳️🌈 | that is a complicated dynamic, for sure. but the alternative also has its issues; if the two don't function as one, things will fail both ways... moderators will interfere with a mediator's process in some cases, and fail to ban people who refuse the mediation process in other cases | 10:55:35 |
@zimbatm:numtide.com | the flipside is that people will not be open because of the ban threat | 10:55:44 |